T & C
CUSTOMER CARE
At LUMINVAULT, we are committed to providing our collectors with exceptional service. If you have any questions, concerns or feedback, we are here to help or alternative chat to our 24/7 SPECIMEN A/I Specialist. Please feel free to contact us via our online form or email us at info@luminvault.com and we will get back to you as soon as possible.
Our collector care policy is designed to ensure that you have a seamless shopping experience with us. We offer free shipping and GIE Certifications for all our faceted gems.
Thank you for being part of LUMINVAULT.
PRIVATE INQUIRIES
LuminVault offers a unique collection of rare specimens and faceted gems that is perfect for private collectors and museums looking to expand their collection. To learn more about ways we can fulfill a big idea, please visit our website or contact us at info@luminvault.com.
PRIVACY & SAFETY
At LUMINVAULT we take your privacy and safety very seriously. We use industry-standard security measures to protect your personal information and ensure that your immersive experience with us is safe and secure. We collect and use your personal information only for the purpose of processing your orders and providing you with the best possible collectors' experience. We do not share your personal information with third parties except as necessary to process your orders. If you have any questions or concerns about our privacy and safety policy, please contact us at info@luminvault.com.
PAYMENT METHODS
✧ Credit / Debit Cards ✧ PayPal ✧ Offline Payments ✧ Wire Transfer ✧ Stripe
Support Luminvault
At Luminvault, we're transforming digital interaction with immersive experiences at your fingertips. Your support directly enhances our platform and funds ambitious projects, like creating interactive physical sites worldwide. By contributing, you help shape a future where digital experiences are more accessible and extraordinary. Join us on this journey and help build a brighter, more interactive world. We are deeply grateful for your belief in our vision.
